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Operations Services Working Captain (#290,196,081) 

Location: worldwide (CV #290,196,081)

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1. Responsible of ANZ renewals (enablement) team
2. Prepare daily, weekly and monthly production, quality and SLA reports
3. Oversee daily segregation and completion of tasks
4. Laisse with external stakeholders (clients, partners or requestors) to ensure accurate renewal quote is delivered within the stipulated SLA
5. Attend to escalation queue to prioritize urgency of quotes
6. SME of ANZ team – oversee daily production and assist quoters with daily request

Personal Details

Shamie Selvanathan
30 Years

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location

Educational Qualifications

Highest Qualification
Bachelor's degree  (Bachelor of Business Mathematics (Hons.)) from Universiti Utara Malaysia  with 3.26/4 Marks / Grade / Class

Professional Details

Professional Experience
5 Years
Languages known
English  (Expert)
Malay (Expert)
Tamil (Expert)
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